Deloitte
 

Online Business Innovation

Data driven strategy, operations and assurance

Online Business
Is Data Business

We provide data-driven strategies to grow and protect your online business. Explore the consumer themes that are transforming your online business model.

Explore consumer themes
81%

of smart phone users, will
make purchases by 2014.

Customer
Mobility

Now demand is mobile and supply is digital

Explore
37%

higher retention rate,
from referred customers.

Customer
Control

Now customers comment personalise & co-create

Explore
€85B

e-commerce sales
in Europe for 2011.

Limitless
Supply

Now online demand is always on-demand

Explore
4-5x

times higher value, from multi-channel shoppers.

Channel
Interactivity

Now customers say hello across multiple channels

Explore
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